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OpenAI requires real work data from contractors

by Milan
January 11, 2026
OpenAI ChatGPT training data

Image: rafapress / DepositPhotos.com

OpenAI is once again sparking debate surrounding its handling of training data. According to a report, external contractors were allegedly asked to upload real-world work samples from past and present jobs. These are not theoretical examples, but actual results from real-world professional practice. This incident demonstrates the lengths to which AI companies are now going to train their models with the highest quality, most practical data possible.

The artificial intelligence market is developing rapidly. Companies like OpenAI are under pressure to make their systems increasingly powerful. A key lever for this is training data that reflects real-world workflows. At the same time, this increases the legal and ethical risks. The current report makes it clear how thin the line has become between technological progress and problematic data usage practices.

Contractors should upload actual work

According to Wired, OpenAI and the training data company Handshake AI are asking external contractors to describe tasks they have performed in previous or current jobs. They are also asking them to upload examples of real work they have actually created themselves.

The presentation explicitly states that summaries or abstract descriptions are not desired. Instead, concrete results should be submitted. Examples of acceptable materials include Word documents, PDFs, PowerPoint presentations, Excel files, images, and even complete code repositories. The apparent goal is to train AI models with the most authentic working material possible.

Part of a larger strategy by the AI industry

According to the report, this approach is not isolated. Rather, it is part of a larger strategy within the AI industry. A growing number of companies are relying on external contractors to generate high-quality training data. The hope is that, through real-world examples from everyday work, AI models will be able to automate more office and knowledge work in the long term.

Tasks such as document creation, analysis, presentation preparation, or software development can be represented much more accurately with real work samples than with synthetic or highly simplified data.

Handling sensitive and protected data

According to the report, OpenAI instructs contractors to remove protected and personal data before uploading it. For this purpose, reference is made to a ChatGPT-internal tool called "Superstar Scrubbing," which is intended to help clean up sensitive content.

However, the responsibility largely lies with the contractors themselves. They must decide which information is confidential, which contains personal data, and what may be uploaded. The report does not describe a central pre-screening process by the company.

Legal concerns and criticism

This is precisely where the criticism begins. Intellectual property lawyer Evan Brown explained to Wired that any AI lab pursuing this approach is taking a significant risk. The reason lies in the high level of trust placed in external contractors.

They would have to assess for themselves what is confidential and what is not. Mistakes could lead to copyrighted works, internal company documents, or sensitive personal data ending up in training data. This could have legal consequences and permanently damage trust in AI providers.

No comment from OpenAI

According to Wired, an OpenAI spokesperson declined to comment. This leaves open the question of exactly what the internal review mechanisms are, how frequently such uploads occur, and how potential violations are handled.

The growing need for real-world training data

The report reveals the growing demand for realistic training data in the AI industry. OpenAI is apparently trying to align its models more closely with real-world work processes to further enhance their capabilities in office work. At the same time, significant legal and ethical risks arise when real-world work products from external contractors are used as training material.

Whether this approach is sustainable in the long term depends on how carefully sensitive data is handled and how clearly responsibilities are distributed. The discussion about training data, intellectual property, and data protection is therefore likely to intensify. (Image: rafapress / DepositPhotos.com)

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