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Following Apple's opposition, India scraps its mandatory app plans

by Milan
December 3, 2025
Apple India

Image: Shutterstock / Titima Ongkantong

The dispute between Apple and the Indian government over a mandatory security app demonstrates how quickly political directives can reverse when large technology companies and privacy groups oppose them. Within just two days, a strict demand evolved into a complete withdrawal. The case highlights Apple's role in privacy issues and the extent of the company's influence.

Apple has emphasized for years the importance of data privacy and security within its own ecosystem. The company reacts sensitively whenever government regulations touch upon these principles. The Indian plan to make the Sanchar Saathi app mandatory pre-installed on every smartphone in the country therefore met with immediate resistance. Officially, the app was intended to help locate lost and stolen phones. However, it would have simultaneously created a permanent means of tracking every mobile device in the country. This is precisely where the criticism began, ultimately leading to a swift reversal of the plan.

India's demand and the first withdrawal

On Monday, the Indian government demanded that Apple and Google pre-install the government's Sanchar Saathi app on all smartphones in the country. Furthermore, this app should initially be non-removable. This meant that every iPhone in India would have permanently installed government software. While the official benefit sounded helpful, the intrusion into privacy would have been significant.

Apple reacted faster and more decisively than expected. The company not only rejected the demand but showed no willingness to work on a compromise that would permanently integrate the app into iOS in any way. The consequences were swift. India quickly dropped its demand that the app not be deletable. While this step addressed some of the criticism, it did not change the mandatory pre-installation.

Complete withdrawal within 48 hours

Just two days after the initial order, there was a complete reversal. According to The Guardian, the Indian Ministry of Telecommunications withdrew the requirement. Manufacturers like Apple and Google are no longer required to pre-install the app and therefore have no legal obligation to include Sanchar Saathi on their devices.

The reason for this abrupt change wasn't solely Apple's refusal. Numerous civil rights organizations and data protection advocates protested the regulation. The Internet Freedom Foundation welcomed the retraction but emphasized that definitive legal certainty will only be achieved with a formally published legal ruling. Until then, the decision remains positive, but not yet fully resolved.

Significance for Apple and possible international consequences

For Apple, this development represents a clear success. The consistent rejection demonstrates the company's willingness to defy government demands that contradict its own data privacy principles. This stance could serve as a model should other countries make similar demands.

This case could have a significant impact, particularly on China. There, measures have already been implemented that allow for greater state control over apps and devices. If Apple can influence a political decision in India through clear opposition, then expectations will grow that the company will take a similarly firm stance globally.

Apple as a driving force in data protection standards

The Sanchar Saathi case demonstrates how sensitive the issue of government control over smartphones has become. The rapid turnaround within 48 hours underscores the significant influence that companies like Apple and civil society organizations together wield over technological regulation. For users, this development remains a positive sign, as it confirms that data protection and privacy are not negotiable. The question of how Apple will react in similar situations outside India remains open and is likely to become even more relevant in the future. (Image: Shutterstock / Titima Ongkantong)

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