Apple's Self Service Repair is now available in eight European countries and offers tools for common repairs on the iPhone 12 and iPhone 13 models as well as Apple Silicon Macs.
The program was first introduced in the US for iPhones in April 2022, with certain Macs added in August 2022. Now Apple has announced that the program is available in select countries in Europe:
- Germany
- France
- Sweden
- Belgium
- Italy
- Spain
- Poland
- UK
Jeff Williams, Apple's chief operating officer, expressed as follows:
We believe the best technology for our customers and our planet is technology that lasts, so we design our products to be durable and rarely require maintenance or repair. But when a repair is needed, we want our customers to have many options for a safe and reliable repair. That's why we're excited to launch Self-Service Repair in Europe, giving our customers direct access to genuine Apple parts, tools and manuals.
Apple's Self Service Repair starts in Germany
Users in this country can now buy or rent tools and parts to perform “many of the most common repairs” for:
- iPhone 12 series
- iPhone 13 series
- MacBook Air (M1, 2020)
- 13-inch MacBook Pro (M1, 2020)
- 14-inch MacBook Pro (2021)
- 16-inch MacBook Pro (2021)
Apple says the Self Service Repair Store includes over 200 parts and tools, as well as manuals. These are the same parts at the same price as those offered by authorized repair providers. Apple's announcement itself states that the company "will offer loaner tools for $49," without providing details of local currencies. Actual prices are also only known in dollars so far. Apple's Self Service Repair program was launched as pressure mounted on tech companies to address the right to repair. Right to repair advocates say they are not convinced by Apple's program but see it as a step in the right direction. (Image: Apple)
