Apple is apparently preparing a new repair program - this is revealed by an internal document. According to it, a small number of MacBook Air models from 2018 are said to qualify for the free service.
In an internal document, Apple confirmed to its own repair staff that there is a problem with the logic board of the MacBook Air 2018. The letter states that only a "very small number" of MacBook Air models are affected.
Apple Stores and authorized service partners have been informed of the situation. Accordingly, the motherboard in the affected devices must be replaced free of charge - the non-public document was anonymously leaked to 9to5mac. According to the content, Apple wants to inform affected customers by email, as the problem can be narrowed down to certain serial numbers. They should then go to an Apple Store or alternatively to an authorized service partner who can finally check the device.
Symptoms not yet entirely clear
Apple has not yet officially announced the new repair program or mentioned it on its own website “exchange and repair extension programsIn some cases, Apple does not list such programs if only a small number of devices are affected. However, it is also not clear what criteria the company uses to decide to publicly announce a program. For the affected MacBook Air 2018 models, Apple will offer the program for four years from the original purchase date. Users who believe they are affected by the problem can take their MacBook Air to an Apple Store or authorized service partner and have it checked - the exact symptoms are not known, but there are said to be problems booting up the device. Buy Apple MacBook Air 2018 at Amazon up to 14 percent cheaper
You are currently seeing a placeholder content of Standard. To access the actual content, click on the button below. Please note that data will be passed on to third-party providers.
