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Mobile phone contracts: Consumer Center comments on draft

by Milan
February 24, 2020
in News
Photo by nuoil830 / Bigstockphoto

Photo by nuoil830 / Bigstockphoto

The discussion about shortening contract terms in the mobile communications sector is already several months old. The proposal to reduce the term from 24 to 12 months is widely viewed positively. But the Federal Association of Consumer Organizations (vzbv) does not think this is enough.

At the end of January, the Federal Ministry of Justice and Consumer Protection presented a draft law entitled “Draft of a law for fair consumer contracts” veröffentlicht. Diesen hat nun die Verbraucherzentrale Bundesverband (vzbv) kommentiert. Die vorgeschlagenen Änderungen werden grundsätzlich begrüßt, doch die vzbv ist der Auffassung, dass dies nicht ausreichen würde. So erklärt diese in der opinion:

In Germany, contracts for telecommunications services, such as landline or mobile phone connections, usually run for 24 months. In the opinion of the vzbv, this long contract period without prior regular termination represents an unreasonable disadvantage for consumers and cannot be justified in view of the flexibility, fast pace and innovative capacity of the market required today. In the case of telecommunications services in particular, action is therefore required to shorten the notice period and the term. The focus here is on the flexible option of terminating the contract after one month without additional costs. In line with the Belgian and Danish model, the vzbv therefore advocates a maximum contract period of six months - in contrast to the draft bill.

Smartphones in combination with contracts could become more expensive

Demnach fordert die vzbv eine Verkürzung der Vertragslaufzeit auf sechs Monate. Doch welche Auswirkungen könnte eine solch strenge Regulierung mit sich führen? Aktuelle Verträge gibt es oftmals in Kombination mit Smartphones. Viele Verbraucher greifen auf solche Angebote zurück, um das Wunsch-Handy günstiger zu erhalten. Doch das könnte bei in Kraft treten des Gesetzes vorbei sein, da Anbieter mit hoher Wahrscheinlichkeit die Kosten für ein solches Gerät anheben würden – so die Befürchtung vieler. Wer die gesamte Stellungnahme im Wortlaut nachlesen möchte, der findet das PDF nachfolgend verlinkt. Dabei wird auch das Thema “Unerlaubte Telefonwerbung” behandelt.  (Photo by nuoil830 / Bigstockphoto)

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Source: VZBV statement
Tags: iPhonemobile communications
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