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iPhone 8: Apple starts repair program

Milan Jovicic by Milan Jovicic
September 1, 2018 - 3:36 PM
in Apple News
Image: Apple

Image: Apple

Apple has now acknowledged a problem with the iPhone 8 and is promising a free repair. This means that affected users will have the repair or replacement carried out free of charge by Apple or an authorized Apple dealer.

A small number of iPhone 8 models appear to have a problem with the motherboard. Affected devices suffer from unexpected reboots or the display suddenly freezes.

If the latter happens, users have difficulty restarting the iPhone. An Apple support page allows you to use the serial number to determine which iPhone 8 models suffer from this defect. According to Apple, these devices were sold between September 2017 and March 2018 in the following countries: Australia, China, Hong Kong, India, Japan, Macau, New Zealand and the USA. 

Devices sold in Europe are therefore not affected by this defect - at least that is what we currently know. It should also be emphasized that the iPhone 8 Plus does not suffer from the problem with the motherboard. 

If you still want to check your device, you can do so here: iPhone 8 Logic Board Replacement Program

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Milan Jovicic

Milan Jovicic

Milan founded Apfelpatient in 2016 and has written all of its content himself since 2018 – news, rumors, guides and product reviews. Apple devices here aren't test units for a fortnight but everyday tools: from the iPhone to the MacBook Pro, MacBook Air and iMac through to the Apple Vision Pro, at least one device from nearly every product category is in daily use, many of them replaced annually. Every menu path in a guide is verified on the device before it goes live.

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