During the iPhone 13 presentation, Apple introduced a new version of the MagSafe Wallet series with "Find My" integration. Now users are reporting problems.
A rather long Reddit thread according to the affected users do not receive the correct "Find My" pop-up when they attach a MagSafe Wallet to an iPhone. The problem seems to occur mainly with the iPhone 13 models. But there are also some complaints from iPhone 12 owners. The MagSafe Wallet is supposed to automatically connect to Find My when it is attached to an iPhone 12 or 13 model. After those affected contacted Apple's support team, they were instructed to reset the network settings. Some were actually successful in doing this, while others continued to face the problem. One user explains:
iPhone 13 & new MagSafe Wallet: Two possible solutions
I spoke to customer support 3 times and we managed to get my iPhone 13 Pro Max working. Here's how it worked: They told me to go to Settings -> General -> Transfer or Reset -> Erase -> Erase Network Settings. The phone rebooted and after rebooting and attaching the MagSafe Wallet to the back of the phone, the animation appeared and the wallet was successfully added to the Find my app.
Some users have confirmed that this solution was successful. However, there are some reports that claim the opposite. Some have even gone as far as putting their iPhone into DFU mode - a drastic measure that did help. So anyone affected will probably have to take one of these two solutions or wait for a software update. Since many different problems with iOS 15 and the iPhone 13 are currently being documented, it is safe to assume that Apple will provide at least one patch. When this might be released is currently unknown. (Photo by Unsplash / Martin Sanchez)
