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Apple relaxes guidelines for iPhone repairs

by Milan
March 6, 2019
Photo by Unsplash

Photo by Unsplash

Apple has long refused to repair iPhones with third-party batteries – now the company is changing its stance.

Apple and authorized Apple partners generally refused to repair iPhones with third-party batteries. The reason for this was primarily to protect the technicians. Third-party batteries often do not meet Apple's quality standards and pose a safety risk. According to a new report, this has now changed. Both MacRumors and the French platform iGeneration report a change in the guidelines. According to this, iPhone devices with third-party batteries can now be repaired - even by authorized Apple service partners. This means that customers can have all repairs carried out in the future - if the customer wants an original battery, this can also be reused.

exchange possible

For safety reasons, however, technicians are only allowed to carry out the change when the battery is below 60 percent - according to the report. Apple goes one step further. Employees are allowed to exchange affected devices under certain conditions - on a goodwill basis. If too much glue was used when using the third-party battery or the holder was damaged, the device can be replaced. iPhone models with other third-party components are also excluded from the repair. These include the TrueDepth module, the camera, the housing, logic board and buttons.

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