Apple is investigating reports from users that the iPad mini 6 can no longer be charged after updating to iPadOS 15.5, according to a memo sent to service providers.
As the US blog MacRumors reported, Apple is said to have sent a memo to authorized service providers. In it, the company explains that some users are reporting that the latest iPad mini can no longer be charged after updating to iPadOS 15.5.
iPad mini 6 with charging problems: It's a pure software problem
Apple advises service providers and retailers to inform their customers that they should restart the device as a temporary solution while the investigation is ongoing. Apple specifically points out that a hardware replacement of the iPad or the battery will not fix the problem and that this is purely a software issue. Apple is currently testing iPadOS 15.6, which could solve the problem when it is released. (Photo by Unsplash / Jeremy Bezanger)
