{"id":7029,"date":"2019-10-29T13:19:24","date_gmt":"2019-10-29T12:19:24","guid":{"rendered":"https:\/\/www.apfelpatient.de\/?p=7029"},"modified":"2025-02-06T07:51:25","modified_gmt":"2025-02-06T06:51:25","slug":"ios-13-2-apple-updates-support-document-for-homepod","status":"publish","type":"post","link":"https:\/\/www.apfelpatient.de\/en\/news\/ios-13-2-apple-aktualisiert-support-dokument-fuer-homepod","title":{"rendered":"iOS 13.2 \u2013 Apple updates support document for HomePod"},"content":{"rendered":"

Yesterday evening, Apple released a series of updates, including iOS 13.2, for all users. But the HomePod<\/a> didn't get the update so well.<\/span><\/strong><\/p>\n

First of all \u2013 not every user is affected by the problem. In addition to the iPhone, Apple's smart speaker has finally been updated. But it has failed for some users. Those affected are reporting frozen devices in various forums. These HomePods are now unusable. According to users on Reddit, Twitter and Co., only a rotating light - red or white - is displayed on the top of the speaker. In both cases, the HomePod is said to be beyond repair - a hard reset was unsuccessful. As a result, Apple has withdrawn the update for the Siri speaker - a new version should be released soon. <\/span><\/p>\n

How to prevent the technical KO of the HomePod<\/span><\/strong><\/p>\n

Now the cause of the total failure is also known. After the update, some users reset the HomePod to factory settings or removed the device from the Home app because it was not responding. But that is exactly what leads to a technical KO - according to Apple. In response to the problem, Apple has published its own support document called "Reset HomePod<\/a>\u201d and points out that users who have updated their HomePod to iOS 13.2 should not follow the steps under any circumstances. The instructions state the following:<\/span><\/p>\n

"If your HomePod isn't responding, unplug it from the power source and then plug it back in. You should only reset HomePod if:<\/span><\/em><\/p>\n